Helen and I can’t express to you all enough how happy and amazed we are with the beautiful Granny Flat you have built us. We distinctly recall getting serval quotes and seeing several sample flats and we believed GFA seemed the most professional and after speaking with Sandra, who was genuine and sincere, we knew GFA was the team to trust with our new home.
We had particular ideas for our new home and Sonny helped us achieve those ideas.
Michael and Bill were outstanding Site Managers and were always helpful and offered great advice.
With my parents living in the main residence they were witness to the week to week progress of the granny flat in particular my Mother who interacted with the contractors involved and were pleased to say that she enjoyed the politeness and professionalism of the contractors involved. We would like to say Thank You to Michael whose dedication to achieving the perfect home for us was beyond what we expected.
Last week we had our new washing machine installed and the installers commented to me that “this is the best Granny Flat we have seen and we deliver to Granny Flats all the time, Sydney wide”.
We are so proud of our new home, again thank you everyone! We will never hesitate in recommending GFA.
Ben & Helen
Thank you so much. It has been a pleasure to have your team build our Granny flat. It’s been the smoothest project we have ever undertaken. Keep up the good work. Please pass on a huge thank you to the entire team. Would highly recommend you guys.
Please accept this email as a word of appreciation for prompt and excellent service provided by your contractors and the staff at your office. We will highly recommend my families and friends to contact you for any building of granny flats they have in mind.
Yash & Mamita
I just wanted to take the time out to say thank you for building my granny flat and making the whole project perfectly seamless. Everything flowed beautifully from the first visit to the showroom where I was given undivided attention by Sandra and Cid as well as the girls at reception. Cid helped me come up with the development idea that would work on my block. At no time did I feel pressured to sign up to anything other than what I wanted – a 50 square metre granny flat even though a 60 square metre flat could have worked as well. Sandra’s advice with material selection was invaluable and it all looks fantastic.
Sonny in designs was very patient and also listened carefully to what I wanted, even making a last minute change to the bedroom door with a smile (or at least I think so as I did not actually see him).
Both Bill and Michael who supervised the build were respectful of my private space and got the job done with minimal fuss and coordinated everything very well. At the beginning of the build it felt like we may have needed to build an ark instead of a granny flat, there was that much rain, but extra effort was put in to get everything back on track again quickly.
Not to forget Maya in accounts who was the one asking for money, but did so in a lovely way.
I apologise if I forgotten anyone. It is obvious to me that you all take pride in what you do and work extremely well as a team to create a positive customer experience. I have already recommended you to many of my friends in the event they are in the market for a granny flat and everyone who has inspected the building are incredibly impressed by the quality of the build.
I would like to start off by thanking the team for their professionalism along the journey of the granny design and construction. The team is committed with strong customer focus.
A special thanks to Bill who not only managed the delivery of the construction but all the other external factors that could of potentially impacted the build. E.g. Potential stormwater issues and a whining neighbour
I see Bill operate the company like it’s his own, with no bullshit and plenty of commitment and experience who believes in his team who will never delivery substandard work.
Numerous occasions Bill had a satisfactory resolution for issues that arose and proven that his capability in managing a construction through to completion. This of which has met and exceeded my expectation. Good one Bill. Whatever you’re getting paid, it should be tripled. Sorry company owner but it’s true.
In the present moment, I’m considering granny flats Australia for my next project. Hands down, if anyone was to ask for a great team who will work for you to achieve any desired granny flat solution, there is no hesitation to mention the team I dealt with.
You all know who you are.